Ailaysa

Terms of Service

Effective date: October 3, 2026

These Terms of Service ("Terms") constitute a legally binding agreement between You (whether an individual or an entity, "You" or "User") and Ailaysa Technologies Private Limited, Ailaysa Technologies Pvt LtdNo.120 (First floor), 23/1, Major Mukund Varadharajan Rd, Ram Nagar South, Chennai, Tamil Nadu 600100 ("Ailaysa," "Company," "We," "Us," or "Our"), governing Your access to and use of the Ailaysa website, platform, and all AI-powered translation, localization, transcription, and content-intelligence features (collectively, the "Service").

BY CREATING AN ACCOUNT, CLICKING "I AGREE," OR OTHERWISE ACCESSING OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT ACCESS OR USE THE SERVICE. If You are entering into these Terms on behalf of a company or other legal entity, You represent that You have authority to bind that entity, in which case "You" refers to that entity.

Our collection and use of Personal Data is described in Our Privacy Policy, incorporated into these Terms by reference.

1. Definitions

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  • "Content Data" means any text, document, audio, video, image, or other material that You submit, upload, or input to the Service for processing by AI Features, including material submitted for translation, transcription, or localization.

  • "Output" means any translation, transcription, draft, summary, or other content generated by the Service in response to Content Data You submit.

  • "AI Features" means the artificial intelligence, machine learning, and generative AI functionality of the Service, including translation, content generation, transcription, and terminology management, whether powered by Ailaysa's own technology or by third-party AI Model Providers as described in the Privacy Policy.

  • "Intellectual Property Rights" means all patent, copyright, trademark, trade secret, moral rights, and other intellectual or industrial property rights, anywhere in the world, whether registered or unregistered.

  • "User Content" means Content Data and any other material You submit to, or generate through, the Service, including Output You retain, download, or export.

2. Eligibility and Accounts

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You must be at least the age of majority in Your jurisdiction (and in any event at least 18 years old, or the applicable minimum age under local law) to create an Account. You are responsible for maintaining the confidentiality of Your Account credentials and for all activity occurring under Your Account. You must notify Us promptly of any unauthorized use.

3. The Service; No Professional Guarantee

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The Service uses AI Features to generate translations, transcriptions, and related Output based on Content Data You submit. The Service is a machine-generated content-processing tool, not a certified, sworn, or professional human-translation, legal-translation, or interpretation service, unless expressly identified as such in a separate written agreement with Us. Output may contain errors, omissions, mistranslations, or culturally inappropriate renderings. You are solely responsible for reviewing, editing, and verifying Output before relying on it for any purpose, and in particular before using Output in any legal, medical, financial, safety-critical, regulatory, or contractual context.

4. Your Content Data; License Grant to Ailaysa

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4.1 Ownership. As between You and Ailaysa, You retain all right, title, and interest (including Intellectual Property Rights) in and to Your Content Data, subject to the license granted below.

4.2 License grant. You grant Ailaysa, and Ailaysa's Service Providers (including AI Model Providers, Localization Tooling Providers, and Infrastructure Providers, as described in the Privacy Policy), a limited, non-exclusive, worldwide, royalty-free, sublicensable license to host, store, reproduce, transmit, process, translate, adapt, and create derivative works of Your Content Data, solely to the extent necessary to (a) operate and provide the Service to You, (b) generate the Output You request, and (c) maintain, secure, and improve the Service's non-AI-model infrastructure. This license does not include a right for Ailaysa or any AI Model Provider to use Your Content Data to train, retrain, or fine-tune any AI model, as set out in the Privacy Policy. This license terminates upon deletion of the relevant Content Data from Our systems, except as to copies retained in encrypted backups pending routine backup-rotation deletion, and except as necessary to comply with a legal obligation.

4.3 Output. Subject to Your compliance with these Terms and full payment of applicable fees, Ailaysa grants You a license to use, reproduce, and distribute the Output generated from Your own Content Data for Your own internal or external business purposes. Ailaysa makes no representation, warranty, or guarantee that any Output is free of third-party Intellectual Property Rights, and disclaims any obligation to conduct clearance, rights-clearance, or originality review of Output. Because Output is generated by AI Features that may draw on patterns learned from large training corpora, Output may unintentionally resemble or reproduce elements of pre-existing copyrighted material; You assume all risk associated with Your use, publication, or distribution of Output, and Section 12 (Indemnification) applies.

5. Your Representations and Warranties Regarding Content Data

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By submitting any Content Data to the Service, You represent and warrant, as of the time of each submission, that:

(a) You own all right, title, and interest in the Content Data, or You have obtained all necessary licenses, consents, permissions, and clearances from the applicable rights-holder(s) to submit the Content Data to the Service, to have it processed and translated by AI Features (including transmission to third-party AI Model Providers), and to use, publish, or distribute the resulting Output for Your intended purpose;

(b) Your submission and Our processing of the Content Data does not, and will not, infringe, misappropriate, or violate any copyright, trademark, trade secret, right of privacy or publicity, moral right, or other Intellectual Property Right or proprietary right of any third party, and does not violate any applicable law, regulation, or third-party agreement (including any license terms restricting reproduction, translation, or derivative use of the material);

(c) the Content Data does not contain material that is unlawful, defamatory, obscene, or that infringes any third party's rights, including copyrighted books, manuscripts, articles, images, audio, video, or software submitted without the rights-holder's authorization;

(d) where the Content Data includes Personal Data of third parties, You have a lawful basis to submit such Personal Data for processing (including cross-border transmission to AI Model Providers as described in the Privacy Policy) and have provided any notices or obtained any consents required by applicable data-protection law.

Ailaysa does not, and has no obligation to, pre-screen, review, monitor, or verify Content Data for infringing or unlawful material before or during processing. Ailaysa's processing of Content Data is performed at Your instruction and for Your benefit, and does not constitute Ailaysa's endorsement, adoption, or independent verification of the lawfulness of the Content Data.

6. Prohibited Uses

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You agree not to use the Service to submit Content Data, or to generate, publish, or distribute Output, that:

We reserve the right, but assume no obligation, to remove, disable access to, or refuse to process any Content Data or Output that We believe, in Our sole discretion, violates these Terms or applicable law, and to suspend or terminate Accounts responsible for such submissions, without liability to You.

  • infringes, misappropriates, or violates any Intellectual Property Right, right of privacy/publicity, or other legal right of any person or entity, including submitting whole or substantial portions of copyrighted books, textbooks, journal articles, song lyrics, screenplays, software, or other protected works without the rights-holder's authorization;

  • violates any applicable export-control, sanctions, or trade-compliance law;

  • is unlawful, fraudulent, defamatory, obscene, or discriminatory, or promotes violence, self-harm, or illegal activity;

  • attempts to reverse-engineer, extract, or replicate the underlying AI models, weights, or training data of any AI Model Provider accessed through the Service;

  • is submitted for the purpose of building a competing translation, localization, or AI service using the Output;

  • circumvents any usage limits, security measures, or access controls of the Service.

7. Intellectual Property Rights in the Service

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The Service, including its software, AI orchestration technology, terminology and workflow systems, user interface, and all associated Intellectual Property Rights (excluding Your Content Data and, subject to Section 4.3, Output), are and remain the exclusive property of Ailaysa and its licensors. Nothing in these Terms grants You any right, title, or interest in the Service except the limited right to use it as expressly permitted herein.

8. Third-Party AI Model Providers and Sub-Processors

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You acknowledge and agree that Content Data You submit may be transmitted to and processed by third-party AI Model Providers (including Google LLC's Gemini models), Localization Tooling Providers (including the Okapi Framework), and Infrastructure Providers (including AWS and DigitalOcean), as described in the Privacy Policy, solely to generate the Output You request. Such providers process Content Data under their own API terms and are not, and do not become, a party to these Terms; however, Ailaysa remains responsible for its own instructions to such providers. Ailaysa does not control, and disclaims liability for, the independent acts, omissions, outages, or policy changes of any AI Model Provider, except to the extent caused by Ailaysa's failure to exercise reasonable care in selecting or instructing such provider.

9. Copyright Infringement Notification Procedure

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9.1 Notice-and-takedown. If You believe that Content Data or Output available through the Service infringes Your copyright, please send a written notice to Our Designated Copyright Agent at ilangoven@ailaysa.com, containing: (a) identification of the copyrighted work claimed to be infringed; (b) identification of the allegedly infringing material and its location on the Service; (c) Your contact information; (d) a statement of Your good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; (e) a statement, under penalty of perjury, that the notice is accurate and that You are authorized to act on the copyright owner's behalf; and (f) Your physical or electronic signature.

9.2 Company response. Upon receipt of a compliant notice, Ailaysa will, as appropriate and consistent with its obligations as an intermediary under applicable law (including Section 79 of India's Information Technology Act, 2000, and, where applicable, the EU Digital Services Act and the U.S. Digital Millennium Copyright Act), expeditiously remove or disable access to the identified material and may suspend the responsible User's Account for repeat infringement.

9.3 Counter-notice. A User whose Content Data or Output is removed may submit a counter-notice to ilangoven@ailaysa.com in accordance with applicable law, following which Ailaysa may, at its discretion and as legally appropriate, restore the material absent a timely court action by the complaining party.

9.4 Repeat infringers. Ailaysa will terminate, in appropriate circumstances, the Accounts of Users determined to be repeat infringers.

10. Disclaimer of Warranties

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TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE AND ALL OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. Without limiting the foregoing, Ailaysa does not warrant that: (a) the Service will be uninterrupted, timely, secure, or error-free; (b) Output will be accurate, complete, reliable, or fit for any particular purpose; (c) Output will be free of resemblance to, or elements of, pre-existing third-party works; or (d) any errors will be corrected. Nothing in this Section 10 excludes or limits any warranty or right that cannot lawfully be excluded or limited under applicable law, including statutory consumer-protection rights available to You under the laws of India, the European Union/EEA Member States, or other jurisdictions of mandatory application.

11. Limitation of Liability

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11.1 Exclusion of certain damages. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL AILAYSA, ITS AFFILIATES, OR ITS AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, CONTENT DATA, OR OUTPUT, HOWEVER CAUSED AND UNDER WHATEVER THEORY OF LIABILITY (INCLUDING CONTRACT, TORT, OR STRICT LIABILITY), EVEN IF AILAYSA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11.2 Aggregate cap. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AILAYSA'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU TO AILAYSA IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING]RISE TO THE CLAIM, OR (B) [USD 100 / INR 10000 ].

11.3 Carve-outs. The limitations in this Section 11 do not apply to: (a) Ailaysa's indemnification obligations, if any, under a separate written agreement; (b) damages arising from Ailaysa's gross negligence, willful misconduct, or fraud, to the extent such limitation is not permitted under applicable law; or (c) any liability that cannot lawfully be limited or excluded under mandatory provisions of applicable law (including certain protections under Indian consumer-protection law and EU/EEA consumer and data-protection law).

11.4 Basis of the bargain. You acknowledge that Ailaysa has set its prices and entered into these Terms in reliance on the limitations of liability set forth herein, and that these limitations are an essential basis of the bargain between the parties.

12. Indemnification

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You agree to defend, indemnify, and hold harmless Ailaysa, its Affiliates, and its and their respective officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

(a) Your Content Data, including any claim that Your Content Data, or Ailaysa's processing, translation, storage, or transmission thereof in accordance with Your instructions, infringes, misappropriates, or violates any third party's Intellectual Property Right, right of privacy, or other legal right;

(b) Your use, publication, or distribution of any Output, including any claim that the Output infringes a third party's copyright or other Intellectual Property Right;

(c) Your breach of any representation, warranty, or obligation under these Terms; or

(d) Your violation of applicable law in connection with Your use of the Service.

Ailaysa will provide You with prompt written notice of any such claim, and You will have control of the defense and settlement thereof, provided that You may not settle any claim in a manner that imposes liability or an admission of fault on Ailaysa without Ailaysa's prior written consent, and Ailaysa may participate in the defense at its own expense.

13. Assumption of Risk

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You acknowledge that AI-generated Output involves inherent risks, including the possibility of factual inaccuracy, mistranslation, cultural insensitivity, or unintended resemblance to pre-existing third-party works, and that Ailaysa cannot guarantee the legal originality or infringement-free status of Output given the nature of generative AI technology. You assume full responsibility for reviewing Output and for any decision to rely upon, publish, or distribute it.

14. Suspension and Termination

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14.1 By You. You may stop using the Service and delete Your Account at any time via Account settings or by contacting Us. Section 5 of the Privacy Policy governs post-deletion data handling.

14.2 By Us. We may suspend or terminate Your Account or access to the Service, with or without notice, if We reasonably believe You have violated these Terms, submitted infringing or unlawful Content Data, posed a security risk, or for any other reason at Our discretion, including discontinuation of the Service.

14.3 Survival. Sections 4.3, 7, 9–13, 16, and 18–19 survive termination of these Terms.

15. Fees and Payment

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Fees, billing cycles, and refund terms for paid plans are as set out on Our pricing page or in a separate order form, incorporated by reference. Fees are non-refundable except as required by applicable law or expressly stated otherwise. We do not store full payment card details; payments are processed by PCI-DSS-compliant third-party payment processors as described in the Privacy Policy.

16. Governing Law and Dispute Resolution

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16.1 Governing law. These Terms are governed by the laws of India / State of TamilNadu, without regard to conflict-of-laws principles, except that, to the extent You are a consumer resident in the EU/EEA, mandatory consumer-protection provisions of Your country of habitual residence will apply notwithstanding this choice of law, and this choice of law does not deprive You of protections You could not contractually waive under those provisions.

16.2 Dispute resolution. Any dispute arising out of or relating to these Terms will first be attempted to be resolved through good-faith negotiation. Failing resolution within [30] days, the dispute will be referred to arbitration under the [Arbitration and Conciliation Act, 1996 (India) / rules of ACA 1996, seated in Chennai, with proceedings conducted in the English language, except that (a) either party may seek injunctive relief in a court of competent jurisdiction to prevent unauthorized use of its Intellectual Property Rights, and (b) this arbitration clause does not apply to the extent it would deprive a consumer of a mandatory right to bring proceedings before the courts of their own EU/EEA Member State of residence, or of protections under India's Consumer Protection Act, 2019, which may entitle certain Users to approach a Consumer Disputes Redressal Commission notwithstanding this clause.

16.3 Class action waiver. Where legally permissible, disputes will be resolved on an individual basis, and You waive any right to participate in a class, collective, or representative action, except where such waiver is unenforceable under applicable law.

17. Export Control and Sanctions Compliance

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You represent that You are not located in, or a national or resident of, any country subject to comprehensive trade sanctions, and are not identified on any restricted-party or denied-persons list maintained by the United Nations, the European Union, the United States, India, or other applicable authority. You agree not to use the Service in violation of any applicable export-control or sanctions law.

18. Modifications to These Terms

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We may amend these Terms from time to time. Material changes will be notified by email and/or a prominent notice on the Service at least 7 days before taking effect. Continued use of the Service after the effective date of any amendment constitutes acceptance of the amended Terms. If You do not agree to the amended Terms, You must stop using the Service and may terminate Your Account.

19. Miscellaneous

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  • Entire agreement. These Terms, together with the Privacy Policy and any order form, constitute the entire agreement between You and Ailaysa regarding the Service, superseding prior agreements on the subject matter.

  • Severability. If any provision of these Terms is held unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible, and the remaining provisions will remain in full force.

  • No waiver. Ailaysa's failure to enforce any provision is not a waiver of its right to do so later.

  • Assignment. You may not assign these Terms without Ailaysa's prior written consent; Ailaysa may assign these Terms in connection with a merger, acquisition, or sale of assets.

  • Force majeure. Neither party is liable for delay or failure to perform due to causes beyond its reasonable control, including AI Model Provider outages, natural disasters, or governmental action.

  • Notices. Notices to Ailaysa should be sent to ilangoven@ailaysa.com. Notices to You will be sent to the email address associated with Your Account.

  • Relationship of parties. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between You and Ailaysa.

20. Contact Us

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Questions about these Terms may be directed to legal@ailaysa.com.

Legal & Compliance Inquiries

For questions regarding this Terms of Service, data protection rights under GDPR/CCPA, or contract terms, please contact our designated legal representatives:

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